A gorgeous, fully-branded chat widget you drop onto any site in one line. The AI answers instantly from your help center — and your team takes over without missing a beat.
<script src="https://intercom.softbet.io/widget.js" data-app-id="icw_…"></script>No extra subscriptions for SoftBet customers, no separate logins — it ships with your platform.
Your colors, gradient and logo, flawless on every device — a true full-screen experience on mobile with proper keyboard handling.
Answers 24/7 from your help center, cites its sources, and hands sensitive questions straight to a human.
Invite agents by email, assign and transfer conversations, see who's online — in one clean shared inbox.
Write articles once. Players search them in the widget and your AI answers from them automatically.
Live typing, instant delivery, read receipts and reconnect-safe history over WebSockets.
Completely isolated from your wallets and game engine. It never touches player balances.
Powered by a free AI tier — instant, grounded answers with a deterministic safety net for anything about money.
On your site, in the widget — anonymous or signed-in.
It searches your published help center and grounds its answer — with citations.
Withdrawals, deposits, KYC? A hard guardrail routes it to your team before the AI ever replies.
Full transcript, visitor context, and an AI copilot that drafts replies on demand.
Already a SoftBet platform customer? It's included. Everyone else gets the whole thing for one flat monthly price.
Sign up, paste one line, and start talking to your players.